About
I build secure, resilient networks and modernize IT operations. I'm pursuing an M.S. in Cybersecurity at Georgia Tech (GPA 3.67, in progress). My passion is network security—especially zero-trust architectures and practical network design that balances security, performance, and operability.
Location
San Francisco Bay Area
Current Focus
Zero-trust, ZTNA, network architecture
Graduate Program
Georgia Tech — M.S. Cybersecurity (in progress)
Resumes
Certifications
- CompTIA A+ — CompTIA
- CompTIA Network+ — CompTIA
Achievements
- Led a 7-person Service Desk — managed hiring, 1:1 development, onboarding, and performance reviews.
- Handled 50+ tickets per day — oversaw triage and resolution volume across clients while maintaining SLAs.
- Standardized 4 customer notification templates — built modern AutoTask email templates to unify customer communications.
- Automation — developed automated tools to reduce computer and application deployment times by 30–50%.